Frequently asked questions

An email confirmation will be sent to the email address you provided during the booking process. This confirmation email will contain all the essential details of your reservation.

Booking can be done through various channels, including online, over the phone, or via email.

We understand that plans can change. Our flexible booking policies allow for modifications whenever possible. If you need to make changes or cancel your trip, simply reach out to our customer service team. We'll do our best to accommodate your needs and provide guidance on any applicable terms and conditions, including refund policies.

The driver will greet you inside the arrivals lounge, identifiable by a sign displaying your name. Additionally, the driver will have a mobile phone to promptly address any issues and ensure seamless communication. The collection of personal information during the reservation process enables our driver to assist you with luggage and guide you to the awaiting vehicle.

Get special offers, and more from DiTravel

Subscribe to see secret deals prices drop the moment you sign up!